Effective date: June 2026 | DrukAssist Operator Agreement
These terms govern your participation as a licensed tour operator on the DrukAssist platform. By submitting a bid, you accept these terms in full.
1. Eligibility
Only TCB-licensed tour operators manually approved by DrukAssist may submit bids. You must maintain a valid operating license throughout your engagement.
2. Bid submission
- All bids are binding once submitted.
- Bids must be submitted within the 4-hour tender window.
- Pricing must reflect actual costs — misrepresentation results in immediate suspension.
- GST must be exactly 5% of the land package total. SDF charges must never be included.
- Minimum bid floor is Nu 5,500 per person per day.
3. Commission
DrukAssist charges 12% of the land package total (excluding GST) for each confirmed trip. Commission is due within 7 days of trip completion. Non-payment results in suspension and forfeiture of the security deposit.
4. Security deposit
A refundable security deposit of Nu 5,000 is held by DrukAssist. This may be forfeited for confirmed bypass, misrepresentation, or failure to pay commission after a final reminder.
5. Anti-bypass policy
Operators must not contact tourists directly or share personal contact details in bids prior to booking confirmation. Violations result in immediate suspension.
6. Disputes
DrukAssist decisions on bid validity, commission calculations, and platform access are final.